Zara Home Return Policy

It arrived heavily damaged.

Zara home return policy. Zara is an ecommerce website which features thousands of products i e. The original items should be returned within 14 days of the request for exchange. Zara home items must be returned in their sealed original packaging and in its original condition. If your item is not in its original condition that it was purchased in due to wear and tear misuse or mishandling gifts by zara will not accept the return.

My partner and i purchased a chair online from zara home s website. Find new arrivals fashion catalogs collections lookbooks every week. Avoid zara home returns are impossible. Remember that if you are returning a product at a drop point you must first complete the return request form.

To return your original item please consult our free of charge options in the section returns. Go to main content go to the category menu. Given that these garments are customised it is not possible to exchange or return them. Product search search click enter to go to the search tool.

We provide customers with a hassle free and worry free domestic shopping experience from buying to delivery. Instead of sending us a new one for free and promptly collecting the damaged one they insisted we purchase a brand new chair. I ve had a poor experience with zara home. You don t have to write a shipping address on your package.

Home appliance electronic items and much more with all at incredible prices.